Eight facilities have been certified as meeting the standards.
According to the Da Nang Department of Culture, Sports and Tourism, the city currently has 8 tourism service establishments that meet the standards for serving tourists and whose certifications are still valid. These establishments operate in essential areas for tourists' journeys, including food and beverage, shopping, and healthcare.
Specifically, the shopping establishment group includes 4 units: Vincom Ngo Quyen Shopping Center Da Nang ; Maritime Service Center - Branch of Minh Giang International Import-Export Trading Company Limited in Da Nang; Dai Viet Investment Joint Stock Company; and MM Mega Market Da Nang Shopping Center (MM Supercenter Da Nang Shopping Center).
The food and beverage group includes Mr Anh Restaurant, All Seasons Restaurant, and Lauphai Clay Pot Rice Restaurant. In the healthcare sector, there is An Spa.
The standardized infrastructure contributes to diversifying service types and creates more options for tourists to consider when dining, shopping, and seeking healthcare during their trip to Da Nang.
However, the figure of 8 establishments does not fully reflect the potential of the tourism service system in the area. The application for recognition as meeting tourism service standards is voluntary; therefore, the number of recognized establishments depends partly on the interest and proactive participation of businesses and establishments.
According to the tourism industry, some establishments have stable operations and relatively good service quality, but have not fully understood the criteria, benefits, or procedures and required documents for accreditation, and therefore have not proactively applied.
Furthermore, the certification is valid for 3 years. After this period, the facility must follow the prescribed procedures to renew the certification. Some facilities, despite having suitable service quality and infrastructure, still face obstacles related to environmental registration, fire safety, and other legal requirements.
Standardize services and increase connectivity with the customer market.
To be recognized as meeting tourism service standards, establishments must satisfy a specific set of criteria for each type of service as stipulated by tourism laws .
Accreditation not only establishes a service standard but also helps establishments build trust with tourists, travel businesses, and partners in the supply chain. It also provides a foundation for businesses to further standardize operations, improve service quality, and build their brand.
In fact, several establishments that meet standards in Da Nang have continued to affirm their quality through tourism awards. An Spa won Top Spa ASEAN 2024 and the Vietnam Tourism Award 2025; Mr Anh Restaurant won the Vietnam Tourism Award 2025…
A notable benefit of being recognized as meeting the standards is that it provides establishments with additional opportunities for promotion and connection with the tourist market. According to regulations cited by the Tourism sector, establishments granted a Certificate of Recognition are awarded a sign indicating they meet the standards for serving tourists and are permitted to use the Department's "Standardized Tourism Service Establishment" logo in various forms and means of promotion.
Information about facilities, images, products, and services will be considered for promotion on media channels managed by the Department, promotional publications, and appropriate tourist information points.
Facilities that meet the standards also have the opportunity to be introduced to travel agencies for consideration in tour programs, experiential itineraries, and tourism products suitable for different customer groups. This gives the facilities greater access to customers through the travel agency network.
In addition, establishments that meet the standards have the opportunity to participate in tourism promotion and marketing activities both domestically and internationally; be introduced to partners who need to use the services; and participate in training programs on communication, service culture, customer care, enhancing experience and related professional skills.
Therefore, accreditation should not simply be about "affixing a plaque," but rather about standardization, promotion, networking, quality improvement, and brand development.
An Spa - A testament to a prestigious award.
Expanding the network, aiming for a synchronized service ecosystem.
For tourists, the standardized infrastructure system provides more reliable service options during their exploration of Da Nang. Tourists can identify establishments that have been recognized by state management agencies according to criteria applied to each type of service, thereby having more information to refer to when choosing places to eat, shop, and seek healthcare.
For travel businesses, a standardized infrastructure system creates a more standardized supply of services, making it easier to develop tour programs and select service points suitable for different customer groups.
In the coming period, the Da Nang Department of Culture, Sports and Tourism will review, classify, and select potential establishments that basically meet the conditions and criteria to guide and support them in completing any missing content and proactively prepare dossiers to request recognition as meeting the standards for serving tourists.
This approach aims to shift from waiting for establishments to independently research and register to proactively identifying, supporting, and developing potential establishments capable of participating in the standardized system. The city aims to increase the number of establishments while ensuring substantive quality, and to form a service system with appropriate distribution between the city center and the new southern and western tourist areas of the city.
In addition, the tourism industry continues to promote, communicate, and connect with the market for establishments that meet the standards. Besides official information channels, the city is exploring ways to enhance promotion through videos , digital content, suitable KOLs/KOCs, and tourism promotion programs.
The connections are also being extended to travel agencies, accommodation establishments, tourist areas and attractions, and units in the supply chain. The goal is to gradually form a network of high-quality services that are convenient for tourists to use.
From the existing 8 establishments, Da Nang aims to expand its network of standardized services by not only increasing the number but also improving quality, connectivity with tours, and attractiveness to tourists.
The Da Nang Department of Culture, Sports and Tourism encourages businesses in the food and beverage, shopping, healthcare, and entertainment sectors to participate in the certification process for meeting tourist service standards. This will gradually standardize quality, enhance reputation, expand opportunities for promotion, and connect with the tourist market.
Source: https://baovanhoa.vn/du-lich/da-nang-xay-dung-mang-luoi-co-so-dich-vu-du-lich-dat-chuan-271048.html
