Bernard Healthcare provides telemedicine and home care services.

As healthcare needs become increasingly prolonged.

According to the General Statistics Office, in 2024, Vietnam had 14.2 million people aged 60 and over; by 2025, this group accounted for 14.5% of the population, and is projected to reach nearly 18 million by 2030.

With the aging population, the demand for healthcare also places an increasingly clear emphasis on continuity. According to the World Health Organization (WHO), care for the elderly needs to be organized in an integrated, patient-centered manner that meets the individual needs of each person. This chain of care is interconnected across multiple environments, from the patient's own home and primary care facilities to hospitals and long-term care institutions.

The Integrated Care for Older People (ICOPE) guidelines, published by the WHO in 2025, emphasize needs assessment, the development of individualized care plans, and the implementation of integrated care at the primary care level, including the community. For those with serious illnesses, the WHO identifies palliative care as needing to be integrated into primary care, community care, home care, and as an essential part of cancer care.

These changes create a need for models that can continue providing healthcare outside of hospitals and clinics, suitable for people who need routine health monitoring, post-treatment care, or long-term medical support.

Bringing specialized, meticulous medical care right to your home.

Responding to this need, Bernard Healthcare launched Bernard Home Care - a Telehealth & Home Care service, with the aim of "Bringing specialized and meticulous medical care right to your home".

One of the highlights of the service is that doctors and nurses directly visit patients at their homes to provide care. Depending on the patient's health condition, Dr. Bernard can visit the patient's home for examinations, treatment planning, and regular follow-up, with each visit lasting at least 30 minutes. For patients requiring continuous medical support, professional nurses can provide home care for 4 or 8 hours per day.

In addition, Bernard Home Care provides services such as sample collection for testing, wound care, palliative care, telemedicine/remote consultation, delivery of medications and healthcare products, and patient transportation.

For wound care, nurses will change dressings, care for the wound, and remove sutures according to medical procedures, under the supervision of a doctor when necessary. For complex wounds, Distinguished Physician, Specialist Doctor II Tran Doan Dao - Chairman of the Bernard Medical Council will directly examine and provide care at home.

For cancer patients, Bernard Home Care provides supportive care, pain management, palliative care, and psychological support for patients and their families. Those requiring testing can have blood and fluid samples collected at home; results are delivered electronically, and doctors provide consultations as needed. Telemedicine/Remote Consultation services connect patients with specialists, and home visits can be combined when necessary.

Bernard Home Care has established a comprehensive care process, from admission, needs screening, consultation, and staff coordination to service delivery, results delivery, and post-care follow-up. Doctors or nurses are assigned appropriately to each case, and supplies are prepared before arrival at the home. Post-care information is updated in the medical record management system to support follow-up and further consultation.

Expertise, safety, and personalization in home care.

When providing home healthcare services, expertise and safety are paramount. Bernard selects, trains, and assesses the competence of its team of doctors and nurses involved in care. Before each case, the professional team screens needs and risk factors using a checklist. In complex cases, the Bernard Medical Board conducts a direct assessment before treatment begins.

Based on each patient's condition and needs, Bernard develops a suitable care plan, updating health information on electronic records for continuous monitoring between care sessions.

Bernard Home Care caters to senior citizens needing monitoring of underlying conditions and routine health care; post-surgery patients requiring wound care; and cancer patients needing supportive care, pain management, and palliative care. The service is also suitable for business people and those with busy schedules who want to manage their time effectively and minimize travel.

Furthermore, Bernard Home Care applies the Japanese spirit of Omotenashi to the care experience, from pre-treatment preparation and respect for family privacy to continued support after care. With four core values—individualization, safety, and meticulousness—Bernard Home Care brings Bernard Healthcare's medical standards to every home care service.

Customers who need to use Bernard Home Care – Telemedicine & Home Care Services please send a message via Bernard Fanpage or call hotline 0916390033 or (028)35352468 for advice on suitable services.